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Rite Aid - Pathetic Service
Prescription Refill - Complaint
Review by Subba.sudesh on 2012-12-29
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ALPHARETTA, GEORGIA -- This is for Rite Aid store at 142 South Main St, Alpharetta, 30009, Ga. I went to the store to get my wife's prescription refill on 27th December 2012.
The pharmacist said that the tablets weren't available and they would have to order it, promised it would be available by the next day around noon. I went at 4 pm the next day and the pharmacist said they were very busy and didn't even know if it was ordered. Thankfully, the tabs were prenatal vitamins hence not life threatening. But their lackadaisical attitude could cost someone their health. I am never going nor recommending Rite Aid to anyone. I am moving to another pharmacy.
The pharmacist said that the tablets weren't available and they would have to order it, promised it would be available by the next day around noon. I went at 4 pm the next day and the pharmacist said they were very busy and didn't even know if it was ordered. Thankfully, the tabs were prenatal vitamins hence not life threatening. But their lackadaisical attitude could cost someone their health. I am never going nor recommending Rite Aid to anyone. I am moving to another pharmacy.
Comments:
Posted by samanthasmom on 2012-12-29:
For future reference, you do not need a prescription for prenatal vitamins, you can buy them over the counter. They are with the regular adult vitamins. No need to bother with filling a prescription, just grab them off the shelf yourself :)
Posted by clutzycook on 2012-12-29:
Sometimes people will get a script for them in order to have it covered by their prescription plan.
Posted by olie on 2012-12-29:
I can't buy any vitamins any more with my Flexible Spending Account. Bandaids, yes. Neosporin to put ON the Bandaids, no. I now need a prescription to buy normal OTC stuff like burn cream, Neosporin, ASPIRIN, the prep for my colonoscopy.
Samanthasmom is right that one can purchase prenatal vitamins OTC. It's a dazzling display,that vitamin aisle, but you can buy these OTC. And, prior to 2012, you could use your flexible spending account on these and the full variety of OTC meds for every age group and symptom.
The problem is that Obama's plan now requires a prescription for any "medication", OTC or "prescription". So in order for me to be able to Flex my frickin' ASPIRIN, I'd have to waste my time and the doctor's time, by getting an appointment so I can get a prescription. Not to mention upping my employer's insurance usage.
Alpharetta must have more than one drug store. I'd loudly insist on having my prescription returned to me and announcing my intention to go to...Other Nearby Pharmacy That Is Open.
Congrats on the baby!
Samanthasmom is right that one can purchase prenatal vitamins OTC. It's a dazzling display,that vitamin aisle, but you can buy these OTC. And, prior to 2012, you could use your flexible spending account on these and the full variety of OTC meds for every age group and symptom.
The problem is that Obama's plan now requires a prescription for any "medication", OTC or "prescription". So in order for me to be able to Flex my frickin' ASPIRIN, I'd have to waste my time and the doctor's time, by getting an appointment so I can get a prescription. Not to mention upping my employer's insurance usage.
Alpharetta must have more than one drug store. I'd loudly insist on having my prescription returned to me and announcing my intention to go to...Other Nearby Pharmacy That Is Open.
Congrats on the baby!
Posted by Alain on 2012-12-29:
Since the lax attitude of the pharmacy seems to be the most disconcerting problem here, switching to another drug store sounds like a very good idea. Also, drop Rite Aid a note via http://www.riteaid.com/contact_us and let them know why they've lost a customer.
Posted by yoke on 2012-12-29:
Pharmacy's are on overload right now with all the sick people needing medication. Since prenatal vitamins are not a priority to get in it is possible that they did not have the time to order them. They should have directed the OP to the section with vitamins and explain you can get them over the counter also.
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