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PODS Wrongful Auction Los Angeles/Anaheim/Sylmar
Self Serve Storage - Complaint
Review by Consumer on 2012-12-29
Rating: 
CLEARWATER, CALIFORNIA -- My family of 6 suffered a wrongful auction in Los Angeles. We lost ALL of our life's possessions, pictures, memorabilia - lots of our children's things too. EVERYTHING WE OWNED! We are completely devastated; I can't let it go. I imagine all of our photos, trophies, certificates, keepsakes in a trash dumpster; it is absolutely shameful!
The Company claimed that they mailed letters to us but we never received anything. We made our payments and The Company had our billing address. By their own account they mailed to the address we moved from. We believe this is a negligent act that is common with The Company. Our mission is to ensure this NEVER happens to anyone anywhere else!
We have "dug deep" in research and gotten legal advice. Here is the legal benefit of our experience: Collect your evidence and email me/contact me we know of an attorney with experience in self storage cases, that knows how to find noncompliance within the self storage laws which is the key to obtaining
relief. We can help each other in making sure this never happens again to anyone else while pursuing all legal remedies due to us.
If you do not intend to help us obtain a positive resolve; please keep all negative, judgmental and unwarranted comments to yourself. Love and Light to ALL!
Sincerely,
[snip]
The Company claimed that they mailed letters to us but we never received anything. We made our payments and The Company had our billing address. By their own account they mailed to the address we moved from. We believe this is a negligent act that is common with The Company. Our mission is to ensure this NEVER happens to anyone anywhere else!
We have "dug deep" in research and gotten legal advice. Here is the legal benefit of our experience: Collect your evidence and email me/contact me we know of an attorney with experience in self storage cases, that knows how to find noncompliance within the self storage laws which is the key to obtaining
relief. We can help each other in making sure this never happens again to anyone else while pursuing all legal remedies due to us.
If you do not intend to help us obtain a positive resolve; please keep all negative, judgmental and unwarranted comments to yourself. Love and Light to ALL!
Sincerely,
[snip]
Comments:
Posted by At Your Service on 2012-12-30:
This is absolutely sickening. I've got some understanding in what you're describing and may be able to aid.
A few questions...
Is the storage facility within California?
You state, 'We made our payments and The Company had our billing address." Is it correct that, without dispute, you absolutely made every payment and were up to date on all storage fees? And that you had not and were not paying late on any such fees?
They had your address as one you used to live in. Did you ever provide them, preferably in writing, notice of your new address? Did you have an address forwarding placed upon your address with the mail? This will normally forward your mail for one year.
Based upon the previous question, how long did you have the items within storage? How long after the auction did you find that the contents were no longer there? How long has it been since then?
Seriously, I'd like to help if at all possible. Let me know.
A few questions...
Is the storage facility within California?
You state, 'We made our payments and The Company had our billing address." Is it correct that, without dispute, you absolutely made every payment and were up to date on all storage fees? And that you had not and were not paying late on any such fees?
They had your address as one you used to live in. Did you ever provide them, preferably in writing, notice of your new address? Did you have an address forwarding placed upon your address with the mail? This will normally forward your mail for one year.
Based upon the previous question, how long did you have the items within storage? How long after the auction did you find that the contents were no longer there? How long has it been since then?
Seriously, I'd like to help if at all possible. Let me know.
Posted by BobSF on 2012-12-30:
Talk to a lawyer(s) - many will let you have 1/2 hour to an hour free to discuss your case and if they can help you. For this, my opinion is that you do not need a specialist, it sounds like a breach of contract that any lawyer should handle. If you can prove (cancelled checks or credit card statements) that you paid you have a very good argument. Good luck.
Posted by madconsumer on 2012-12-30:
what was the reason they gave for auctioning off your container?
generally if a container is to be auctioned off, i think they go 6 month with no payment before they process it for auction.
generally if a container is to be auctioned off, i think they go 6 month with no payment before they process it for auction.
Posted by At Your Service on 2013-01-01:
Was hoping to hear from you by now. Have you got the issue resolved?
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