Priceline.com - Be Wary of Extra Charges That You Won't Find Out About Ahead of Time

Posted by At Your Service on 2012-12-31:

What are you referring to with the, "(none for gas, extra mileage, etc.)" So did you go over the mileage and return the vehicle without filling the tank?

Posted by Obsfucation on 2012-12-31:

Did you take the extra insurance?

Posted by bob932304 on 2012-12-31:

What were the additional charges for? They are itemized on your final statement. These can be for extra days, excess mileage (though most rentals have unlimited miles), damage, GPS, road service, etc. that you selected when you checked the car out.

Posted by trmn8r on 2013-01-01:

Sadly, more details are needed to know if Priceline or Hertz did anything out of the ordinary in this case.

Extra charges should be quoted on the contract, and then itemized on the final bill, so it isn't clear what Priceline did wrong.

Posted by Kathleen Wright on 2013-01-14:

Rented a suv from Priceline/Avis and they charged 77.00 for insurance. When we got to Avis they had no record of that, and charged us for insurance with the car rental. Has anyone ever had this happen? Avis had no record of the $77.00. Will never use Priceline again.

Posted by newmoon on 2013-03-18:

I think it is a good idea to check out the car rental company website before booking anything through Priceline. The same thing applies to hotels as well since many have "resort fees" etc. that may come as a surprise. That way you should be aware of any additional charges that may apply to your rental agreement (or hotel stay). Also, your own car insurance for your personal vehicle should apply to cover rentals. I've used my own insurance (showing proof) and not had a problem.