Home Depot - Charles D. Hilliard
LG Washer - Compliment
EASLEY, SOUTH CAROLINA -- This is one great store manager that makes Home Depot a great company. He saved a unhappy customer when other companies did not. Thanks to him (Home Depot better keep him happy) I will stay a devoted customer.
This was my post on pissed consumer:WOW THIS SITE WORKS! The Monday after I wrote this review about Assurant and A&E, I heard from Assurant. Several people talked to me and listened to my unhappy dealings with them and A&E. Then Patrice Eastman called me on the phone. Home Depot had already agreed to replace my LG WASHER.
I was still out $400 on replacing the floor and Assurant sent me a check with apologies. My hats off to Home Depot (Charles D. Hilliard) and Assurant(Patrice Eastman) this is what customer service should be.
It is the end of Dec. 2012 and I am washing my clothes in my own washer in my own home! I will continue to be a devoted Home Depot customer and will continue with Assurant.
A&E still has not bothered to address my complaints about them and the 8 weeks at $35.00 a week of laundromat use. They are absolutely worthless and should not be used by anyone. After seeing the other complaints about A&E I see that I am just a drop in the bucket to them. They appear to have their hands full in the USA.