Discover Card - Discover Charged My Account Without Permission

Complaint

Review by macjeff on 2012-12-31

Rating:

I had a autoship set up with a company, that's another complaint, but Discover had my account set up for an autoship. So I'm having trouble cancelling the autoship. So, I canceled the card number and have a new acct. number set with Discover. this is at least six before the next $277. Autoship is to be sent out, all good right, no acct. number no autoship. I hear from Discover in about 10 days of getting my new number, with a letter in the mail saying that I will need to contact any companies that I my have automatic payments or companies that I may have an autoship set up with, so as long as I do not give this company(visalus) my new account number there will be no more $277 autoship because their not going to send it out without being paid first. But Discover let them charge to my new acct. number without my permission, so product comes, Discover charges me, I send this product back the next day un-opened, but after three months of investigation by brilliant people at Discover, they say the shipment was justified and I owe the visalus company $277.for something that should never have been charged to my acct. Plus, I sent the product back un-opened, and yes I will cancel my Discover card, as much as these people say they care they really don't, Jeff from South Dakota