WalMart - Beware of Tire and Lube Center
Oil Change - Complaint
GORDONSVILLE, VIRGINIA -- Dear Editor
I want to encourage your readers to avoid the Tire and Lube center at the Gordonsville, VA WalMart at Zions Crossroads. I went in for an oil change and they put the wrong fluid in my engine causing it to seize up in 3rd gear. I had to pay a local mechanic to have my clutch system replaced to the tune of $1100. WalMart's response is that they will not take responsibility for this happening, despite the other mechanics report of the problem.
To make matters worse, I have spent the last YEAR trying to get them to stand behind their failures and have gotten nothing but a run around both locally and through their 1-800-Walmart phone lines. It is a real shame when someone's primary vehicle is damaged because of negligence. It should be a crime that they put me off for months only to say that too much time has lapsed for them to care about me as a customer even after I have been speaking to them for months. So much for that bouncing smiley face in all the commercials.