Takee Outee - Delivery Driver Is A Thief & Owner Does Nothing About It

Food/Delivery - Complaint
Review by busybee625 on 2013-01-03
Rating: StarStarEmpty StarEmpty StarEmpty Star
CUTLER BAY, FLORIDA -- I order from this restaurant all the time because the food is hot & it's right by my house. I had just worked a 13 hour day and was exhausted & starving. I called and placed the order, and as usual, the food got here promptly. The order came up to $25.00, and I had nothing but 20 dollar bills. So, I gave him two 20's. The driver said that one of the bills looked fake and he didn't want to get in trouble, so I gave him another one. He gave me what appeared to be all my change and I gave him a very generous tip. Once I went inside and put all the food down, I unraveled my money and realized that he had totally stole $20.00 from me some how.

I immediately called Takee Outee, demanding to speak to the owner. I told an employee the situation and told her I was calling the police and hung up the phone. I called the police. Two minutes after I made the emergency calls, I got a knock on the door. Was it the police? No, it was the delivery driver, with a stupid look on his face' saying that it was a mistake. I then told him that he should be ashamed of himself. He called me a stupid b**** and said that if I even dared call the owner to complain about him, I would be sorry.

I again, called the restaurant and was forced to give up my attempt to reach the manager because all I got was the run around by all the staff members.

Please count your change wisely and don't tip that boy, for he is a little demon snake- waiting to strike on people like you and me, that only want to get a hot meal in our stomachs after a long day of work.
Comments:6 Replies - Latest reply on 2013-01-03
Posted by D. on 2013-01-03:
How did he steal $20.00, if your order was $25.00, you gave him 2 twenty dollar bills ($40.00)...you're change would have been $15.00 and with what you called a very generous tip, your change would have been even less than that.

I'm not understanding this...unless you gave him three twenty dollar bills to include a really big tip.
Posted by Thelma on 2013-01-03:
"I order from this restaurant all the time." You had every right to complain but this pizzed them off. After this incident I would not trust the food delivery ever again.
Posted by At Your Service on 2013-01-03:
Is this the take out place within the same strip mall as the preschool and Asian nail shop?

With respect, my concern is a great deal of assumptions being made. You've stated that he had 'totally stole $20.00 from me some how (sic)". To me, if he had, why would he have begun to return with the extra change? I don't see where the contacting the police over $20 in missing change would have caused any great issue. The fact that he readily admitted to mistakenly having the extra $20 shows, more likely than not, that it was an error.
Posted by T on 2013-01-03:
I agree with my esteemed colleague above. I wouldn't use this restaurant ever again after both this experience and posting it publicly. You can't trust what may come your way in the future.

You did get your $20 back. It's a shame it worked out the way that it did, though.
Posted by Josh on 2013-01-03:
DB, the way I read it is that they gave the driver $40 originally, but one of them looked fake, so he was given another $20. I guess the fake looking one wasn't given back, so that's why the driver was accused of stealing. It does sound like it could have been a mistake and not purposeful theft, though.
Posted by Slimjim on 2013-01-03:
Obviously it sounds like the only reason he returned was the owner phoned and made him. It looked like a "fake" $20 to him? Maybe, or maybe that's the slight of hand to the scam. Could go either way but his threat at the end, and the manager ducking the follow up call, seals the deal for me on the merits of posting this letter.

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