T-Mobil Cell Phone Service - Tried to Pay Sisters Bill.
T-Mobile Cell Phone - Complaint
SAVANNAH, GEORGIA -- Had a death in the family, my sister was trying her best to take care of all details when her T-mobile service was disconnected for lack of payment(and I can understand that). But, I went(her brother) to T-mobile store at Ogelthorp mall here in Savannah Georgia to Pay her bill in full. After wating 45 mins. to talk to someone, had no results. They would not tell me the total amount to pay to get her phone turned back on, and worse than that, the person I was talking to was very unfriendly and didn't seem to care about my concerns as she started talking to another coustmer and left me waiting. She finally came back to me and said she would accept any $ amount that I wanted to pay but still would not tell me the total amount.
I would think you would like to be paid but in my experience with her, she does not care. I know I have waisted my time trying to comment to you. And I think it would be good idea if you talk to people at that store about trying to keep customers instead of running them away as she did me. You have just lost two coustemers. and again I think I have waisted my time. But had to try. Beamer @ Aol.com