Dont Use Priceline For Any Bookings

Posted by Alain on 2013-01-03:

This is exactly why I like to book directly with hotels, airlines, etc. You may (or may not) get a lower price with these third party contractors, but if there's any problem, they keep your money and don't offer a bit of customer service or assistance.

Posted by At Your Service on 2013-01-03:

It's very truthful that these third party sites allow for no adjustments or cancellations. That is something one must expect when booking with any of them.

Book direct if you want to save the hassle.

Posted by Obsfucation on 2013-01-03:

It wouldn't even cross my mind to ever use Priceline, but in the interest of fairness, they tell you ahead of time that your purchase is final and cannot be changed or cancelled.

Posted by jonthethird on 2013-01-03:

Most hotels will come close to the deals Priceline and the others offer. When you figure in all the fees, hidden charges, it is best to book direct or through a travel agent. That way you have recourse if something is wrong.

Posted by PaulR on 2013-01-08:

After a number of failed attempts at bidding a specific price for a hotel in Ft Lauderdale, I followed the advice of the site and expanded the search to an other area of the city. The bid was successful but the system had changed the date request to a period of time 2 weeks prior to my original request. I immediately called Priceline back and they are refusing to change the reservation. I fully explained the fact that all prior requests were for the Feb 1 date and that Priceline itself , through a programming or other error, had altered the specific date of the reservation to Jan 11. They continue to state that they have a contract that I agreed to the specified wrong date. Very frustrating and perhaps a fraud.