WILMINGTON, DELAWARE -- i just took my car to firestone for the first time and they told me i need new water hoses and a new head gasket. they wanted $1200 of which $850 was for labor! 850! told someone, they said it is a complete rip. then when i went back to the shop to get my car to have it towed somewhere else, i got attitude from the guys there. i will never go there again and i will tell my mom to stop going there too. ever since she went there, there seems to be something going wrong with her car too.