Dish Network - 2 Yrs Charged After Cancelled Service
ELBERTON, GEORGIA -- Well, let's start here, April 2010 my girlfriend moved in with me and she cancelled her Dish Network account right beside me, $90 a month. Guess she should have checked, but 2 yrs later she bounces a check and thinks she should have plenty of money to cover in the bank. We then found out she's been charged $90 a month since then. So, they on Jan. 1st debited her account for $571.00 for the equipment and it hasn't been in use for 2 yrs. No return boxes were ever sent to my house to send it back and the lady at customer service was very rude in saying she should have checked her account. I agree, but shouldn't it have been stopped and we would not have this problem to begin with?
So, $2,731.00 or so dollars later, I have since cancelled my account that I have had forever, and am getting 2 sets of boxes sent to MY ADDRESS to send them their equipment back. Just sorry service from a top named company that really could care less for the individual. Any advice besides girlfriend checking her bank account?