Rick Hendrick Dodge in Chaleston ,SC Complaint - No Service After The Sell!
CHARLESTON, SOUTH CAROLINA -- I bought a $40,000 Ram 2500 L/B Quad Cab Black Diesel Truck from Rick Hendrick Dodge in Charleston about 6 months ago and they have tried to fix the paint three times and the only thing they want to do is buff the paint. They insist that it would be a bad decision to paint it. I found out on 1/21/06 while possibly trying to just get rid of the truck that the new truck that I bought had been painted on the whole left side of the bed. I took it to Carmax to get a Quote and was told this by them. They do not return phone calls when they say they will the General Manager will not respond to voicemails or faxes. Every time they brought the truck to me it has been dirtier than when they picked it up, and they have yet to call me after they have done whatever they said they were going to do, even though it still looked like crap. They DO NOT CARE! WHY ARE THEY 5 STAR AND WHO RATES THEM?