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Etihad Points Pay - Big Mistake

Complaint
Review by j.thompson314 on 2013-01-04
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
LEICESTERSHIRE -- I signed up to Pointspay because it seemed great, after all I would never have enough points to get a free flight. My points added up to just over £230. I loaded my card and tested it out on a small purchase £6.07 then it was refused. I tried to reload the card and my points just disappeared.

I emailed Pointspay 3 times and rang them once with no reply, so I contacted Etihad. The nice man on the phone said that once I've signed up to Pointspay it’s got nothing to do with Etihad (not helpful).

Don’t be fooled into signing up to this, you’re better giving the point to someone else or even just leaving them. At least you get to choose that way and don’t feel conned like me.
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