Buyer Beware - Straight Talk Unlimited
A good number of Straight Talk customers reported to Newsbeat Epicenter a variety of horror stories in conjunction with this cellular company. So Newsbeat Epicenter ordered the Samsung Galaxy Proclaim/Gingerbread 2.3 and the Samsung Galaxy Precedent Gingerbread 2.3 from the Wal-Mart website to experiment with. First of all the Android 2.3 is pretty amazing plus there are over 600,000 apps you may be interested in with many of them free of charge and others mighty low cost.
However, boxed, these Straight Talk handsets claim unlimited talk, text and data. As it turns out the talk and text have been unlimited with the Unlimited $45 load card. However, during our experiment our data slowed down to nearly nothing on both handsets in 3 week period of time. And when our techs called Straight Talk they claimed we used too much data so they drastically cut our speed way down. Straight Talk provided that the data is not at all unlimited as they claim. Well they refused to give us back our surfing speed and we were told we would not get back to normal until we renewed our so-called "Unlimited" service the next month. So we did renew and our surfing speed went back to normal for a few hours then both handsets were deactivated because we used too much data in 12 hours or less. One handset was reactivated yet we were warned about data abuse. The other handset was locked down entirely and we were told that phone could never be activated again by Straight Talk nor any other cellular company.
By the way they charged us $45 plus tax ($53.08) yet deactivated our service about 12 hours later. We are seeking a chargeback of that money but have not received it as of yet. And we will not be receiving our money back for the expensive handset they locked down.
So buyer beware! There is a catch to the Straight Talk "unlimited" data.
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