Costco Wholesale Corporation - Go Elsewhere For Your Glasses
Costco Optical - Complaint
ORLAND PARK, ILLINOIS -- Based on a Consumer Reports 'Best Buy' rating we purchased frames and lens. The frame hinge one one side only tore apart making it impossible to connect ear piece to lens portion. We were told there was NO GUARANTEE connected with the purchase of either the frame or the lens.
We could not believe it. Costco has an absolutely outstanding customer care policy - we know that over our years of being members. Even the bargin eye glass stores have some measure of protection on the frame and lens. Costco has none on either part!
We still can not believe what we were told. Buyer beware!