Internet Service - Complaint
MONTGOMERY, ALABAMA -- I have had Knology for years and can NEVER get resolve to internet or cable issues. Each time you get a different support person and every time a different tech comes out===all with different answers, questions, resolutions and the problem still persists. I am paying too much a month to not have solutions rather than constant waiting on techs and support.
The phone support is always more than gracious but nothing changes==except spending time waiting on a different "contracted" tech to come out with a "new" fix that lasts about an hour==if that long!!