DirecTV - Excellent service
TEXAS -- Last Saturday I called DirecTV from Harlingen, Texas. We'd just arrived the day before and when I turned on TV we had absolutely nothing but snow. So I called your company and spoke with "Sarah" who talked me through the entire process and we immediately had a picture! Because we are from Texas, we wanted to watch the Cotton Bowl (and Johnny Football who is from Texas A&M) which was on a local channel that we couldn't get so I called DirecTV once more. This time I spoke with "Patrick" who just happened to be located in Oklahoma, and I told him of our plight. He also was very helpful and got us set up so we could get local channels after checking with his supervisor. I was extremely pleased with these two representatives who were absolutely top-notch in my opinion. Please, if possible, convey my thanks to them.