Chili's - Being Arrested for Not Paying Would Have Been Worth It!
Dinner - Complaint
CHAMPAIGN, ILLINOIS -- My family and I had dinner at the Chili's in Champaign Il last week and it may of been one of the worst meals I have ever had. To begin, we picked Chili's because in the past it was safe. We knew what we were getting and we wouldn't leave broke or hungry. This was not he case this time.
We started off by waiting fifteen minutes for Bruce to get his orders at the table of ten correct and walk by us five times and not say a word. I know it was his big tip but, we tip too. Finally, we get our drinks and food ordered and Bruce brings out chips, which he calls "complimentary" but really my son's meal comes with an appetizer that we did not order because he brought the chips out. Really, if the meal ended here I would say, he was new and had too many tables but, the food and how he handled it was the real issue.
We got our food and my son's steak was blood raw and at least half grissle. We tried to flag down Bruce, but he was no where to be found. My salmon was cold, dry and salty. I literly ate one bite and was done. I love salmon and for $18 for this little piece of fish, I expected more...a lot more! My wife's food was fine. She had tacos and they were good. We all including my other son who ordered quesadillas, ate off my wife's plate. His quesadillas were probably good at one time, but were under the heat lamp so long that they lost any flavor and tenderness they once had. Where were you Bruce!
Bruce did stop by and ask us if we wanted to box it up and I told him no. I should have requested a manager on the spot, but after an hour and ten minutes, everyone just wanted to go home! I posted on Chili's web site that night and they never got back to me. I tried to give them a chance to make it right. This is five days later. No emails, no phones calls, and no one gives a crap. So here I am. DONT EAT AT THE CHILI'S IN CHAMPAIGN ILLINOIS!