General Electric Company - GE Very Disappointing
GE Refrigerator and GE Oven - Complaint
We purchased GE appliances for our new home in 10/2009, the appliances were installed and everything was fine until.... 6 months later the refrigerator stopped working. Service was called and a part for the light was replaced. Apparently the light stayed on in the refrigerator causing it to over heat.
Then the shelf brackets started to deteriorate. We replaced 4 at no cost, which I had to fight for that. Then just recently the same happened again, not only 4 of the shelf brackets but 6. This is definitely a major defect that GE will not recognize. This is a side by side, built in refrigerator that cost $2400.00 dollars. This should not happen.
The oven (wall oven) with a touch screen for controls looks about 15 years old the screen is cracked and warped. I am very disappointed in GE, have sent letters, phone calls and they just don't seem to care.
Does anyone else have the same problem of GE just ignoring you?