First Energy/Ohio Edison -
NORTH RIDGEVILLE, OHIO -- This past September I received an electric bill for $630 for one month of electric service. I have all new appliances, my furnace serviced every year and done the month before, and an electric meter from 1974 when the house was built.
Ohio Ed from Elyria office DID come out and determined that this bill was a computer error, probably due to surging from the street into the house. During this time, I lost my newer hot water tank, my treadmill, and a rather expensive pendant light. These things seemed odd, but I just went ahead and replaced/repaired them as usual. I advocated for a new meter and Ohio Ed complied. When I contacted Ohio Ed in Akron about the exorbitant bill for Sept, they denied any refund but offered to put it on payments. They also sent me a letter stating my old meter was 99.9% correct. So why have my bills dropped by 2/3 since then?
The PUCO could not get Ohio Ed to credit my account for anything. I am still paying off a balance from September with late charges every month since then. This company has the PUCO in its back pocket and I feel I was truly scammed. All future bills are based on this incorrect information, and no one seems to want to do anything about this. I just keep paying or Ohio Ed threatens to turn off my service. I am filing a formal complaint again with the PUCO on my own behalf. I feel that Ohio Ed is corrupt with its billing practices and do not listen to consumers OR the PUCO. A one person household couldn't use as much energy as they claim I did. Even local Ohio Ed said so. So why can I not get some kind of refund or credit? I guess 'just say 'no'' DOES work. For Ohio Edison. Not me.