[X]
Write ReviewJump to 
3
Helpful
Votes
Votes
Verizon - Worst Service Ever
Cell Phone - Complaint
Review by sbarr2430 on 2013-01-12
Rating: 
SANTA CLARITA BOUQUET CYN OFFICE, CALIFORNIA -- The bouquet Canyon Verizon branch in Valencia/Santa Clarita has the worst, rudest employees I have ever encountered in any retail setting.
First if you let them know in no uncertain terms that no, you do not want to switch out of your 'no contract leave anytime pay as you go' plan into a two year contract -- they recoil as if you literally have become a leper and have a horribly contagious disease.
You need some extra help? Maybe a tiny price match discount?
No problem -- sign up for the two year contract and they are soooo nice.
You refuse to switch to a contract?
Tough sh*t, pal -- no discounts, a bare minimum of hostile treatment and a "why are you wasting my time" look comes over their face.
Avoid this Verizon branch.
The guy who said he was the manager [snip] was the absolute rudest employee of them all.
First if you let them know in no uncertain terms that no, you do not want to switch out of your 'no contract leave anytime pay as you go' plan into a two year contract -- they recoil as if you literally have become a leper and have a horribly contagious disease.
You need some extra help? Maybe a tiny price match discount?
No problem -- sign up for the two year contract and they are soooo nice.
You refuse to switch to a contract?
Tough sh*t, pal -- no discounts, a bare minimum of hostile treatment and a "why are you wasting my time" look comes over their face.
Avoid this Verizon branch.
The guy who said he was the manager [snip] was the absolute rudest employee of them all.
Comments:
Posted by Alain on 2013-01-13:
I had Verizon around 6 years ago. I called to get a land line fixed. It took a long time to get through their phone tree, wait for an uncaring human and then be told they couldn't schedule a technician for at least a week. I got rid of Verizon and switched to a different provider. I haven't had a problem since and wouldn't consider Verizon ever again. Thanks for your review!
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
