Rooms too Go - Low Quality Furniture and No Customer Service
Sleeper sofa - Complaint
WILMINGTON, NORTH CAROLINA -- The sleeper/couch I purchased was placed in a guest room that is rarely used. I was extremely disappointed when I noted that after 6 months the sleeper had begun to sag noticeably in the middle and was very uncomfortable to sit on. After calling customer service and making an appointment for them to come out and look I was told this was normal wear and tear. After less than one year I have had to purchase a new sofa because this one is so uncomfortable to sit on.
I hope this review saves someone from purchasing a poor quality product backed by poor customer service.