Erie Insurance Group - Would Be Better Off With No Insurance Than With Erie
Stringing Us Along Almost 3 Yrs Now To Cover Roof Damage - Complaint
ERIE, PENNSYLVANIA -- It has been almost 3 years since the famous east coast Blizzard of 2010 damaged our metal roof. Erie is still in delay/deny mode and has refused to settle our claim. After sending a check for partial payment directly to a contractor instead of sending the payment to us, and then that contractor refusing to do the work and later being arrested for fraud (other cases, not even ours) we had to file a claim with the Insurance Commission, and only after the Insurance Commission ORDERED Erie to send us this amount (as they should have initially) did they send us this PARTIAL payment. The damage to the roof was more extensive than they will admit despite 3 visits to our home, and now they are telling us that the damage to our house is our own fault for not "mitigating" and protecting our house from further damage, despite the fact that we had to spend $20K out of our own pocket to install a temporary shingle roof in order to keep our entire house from being destroyed. We had paid premiums to Erie for 16 years for metal roof replacement coverage, our best estimate to replace the metal roof was $30K. Ins. Comm. ordered them to pay $11K and they think they are done?!?! We've had many other out of pocket expenses due to damage that occurred as a direct result of their delay/deny tactics. WE WOULD HAVE BEEN BETTER OFF WITH NO INSURANCE AT ALL, but legally that is not an option. Whatever you do, DON'T PURCHASE INSURANCE FROM ERIE.