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Viejas CASINO - Intrusion of Guests Who Are Waiting for Machines

Keno Machines - Complaint
Review by disallee on 2013-01-14
Rating: StarStarEmpty StarEmpty StarEmpty Star
ALPINE, CALIFORNIA -- My wife and I are at the Viejas Casino 2-4 times per week. We are regulars, you might say. I have been noticing that when we play Toucheasy Keno and the jackpot is getting high....there are people who lock up a machine and play a machine at the same time. They will ask them to lock it up and then make a call to whomever...in a few minutes, their family, friends or? come to unlock the machines. I do not think this is fair. Actually when we were playing last weekend, one of these people asked the change girl to lock up their machines and she refused....you can't play a machine and lock up a machine as well...good for her!

Another item of concern... when we were sitting at the machines playing, people were bringing chairs from the other room, food, etc. and "camping" out right behind our chairs! There wasn't even enough room for someone to pass through! I really feel uncomfortable when jackpots do reach a certain high dollar amount, as this happens most every time..,if not all of the time....people are aware of it as are we.

Is there some way you can try to break up these little get "togethers." Most of your regular patrons have been sharing their problems with this behavior. PLEASE DO SOMETHING.
Comments:1 Replies - Latest reply on 2013-01-15
Posted by Anonymous on 2013-01-15:
At some of the casinos out here, there are sign that state people can't play more than one machines during busy times (weekends usually). But during non busy times, it is allowed. Is there a written policy prohibiting this at Viejas?

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