Wal- Mart - Won't Accept Our Insurance Co-Payment for My Insulin Prescription, Wants Us to Pay Also.

RU 500 Insulin - Complaint
Review by dws4344 on 2013-01-15
Rating: StarStarStarStarEmpty Star
SEBRING, FLORIDA -- We have AARP Plan F supplement insurance. AARP pays for my co-payment. Every January I go through the same complaint of Wal-Mart refusing to accept AARP's co-payment and wanting me to also pay the co-payment. I would like this complaint be resolved once in for all.

Cindy at Walmart said the home office of Wal-Mart said we must pay. Why should we pay twice? Our insurance and Wal-Mart? Please help us resolve this matter. Thanking you in advance for any help you can give us.
Comments:3 Replies - Latest reply on 2013-01-15
Posted by Suzy on 2013-01-15:
Unless you are required to use Wal-Mart, switch pharmacies.
Posted by madconsumer on 2013-01-15:
if you pay anything, and it is normally covered under your prescription plan, simply submit a claim for the amount you paid. your prescription plan will reimburse you if it is truly a covered expense.
Posted by T on 2013-01-15:
I don't believe you will get this straightened out "once and for all." It will remain a nuisance that needs to be attended to each Jan as you do now. I agree with Suzy - I would take my business to another pharmacy. Any excuse not to use WallsMart I would jump at.

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