Wal-Mart Complaint - Return Policy
BLUEFIELD, WEST VIRGINIA -- I would like to voice a complaint about your return policy on computer games, video games, My son purchased a computer game with his own money $ 34.97 and when we got it home we discovered that his computer did not have the video memory needed for the game. So I took the game back to Wal-mart to find that the would not take it back. I am very upset that he will not be able to even exchange it for another product... It is very disheartening to find that he spent $ 34.97 on a game that he will never be able to use.
To help keep me as a potential future customer, I would like the following:
I think that you should review the policy and I know there are a lot of people in this world are dishonest and purchase games and movies copy them and return them but I think that good honest people have to suffer because of this I think the policy should be changed.
At the very least I would like a response from your company regarding this incident. Thank you for your time.