What Type of Merchandise Is Sears Selling?
Full Size Mattress and Boxspring - Complaint
Purchased a full size mattress and boxspring for delivery in August 2012, totaling 800.00 dollars. The mattress arrived damaged, and was replaced two weeks later.
The boxspring broke in September 2012, and after some serious run around from Sears, was replaced.
I can't believe it! But the boxspring is now broken AGAIN! Now I have to either attempt to contact Sears, and get the run around again, or I can just go out and buy another boxspring elsewhere. Wow after spending almost 1000.00 dollars, you would think you were buying quality merchandise. Not so! Sears has been a big disappointment. And over the years, I have purchased several large items from Sears, without a problem, Sears....what happened to you? I feel like I have been ripped off. Now I spent 1000.00 dollars, and have a broken bed!