Do Not Use Orbitz
Booking Flight and Hotel to Las Vegas - Complaint
CHICAGO, ILLINOIS -- I called Orbitz because my friends actually received a pretty cheap package deal, which made us all want to go to Vegas. (Now I'm scared for them after reading these reviews and happy I did not book with orbitz) I was on the phone for over an hour, the lady on the phone said that she was booking it, found the package, got my information, got my debit card number from, then said she was purchasing it and put me on hold. Then after being on the phone an hour she tells me that unfortunately that's no longer available, umm then why did you take my card number.
I should of hung up then, but I really wanted to go so I continued to talk to her she said she was checking different flights. I was put on hold multiple times each time she would come back with a different excuse. She lied to me several times, once saying that flight was fully booked, another time telling me my friends had bought insurance. The whole thing was a scam each time there was a new problem, that needed more money. She kept telling me I needed to raise my budget of about 700. Um no, the whole point of this trip was that it was supposed to be CHEAP, I'm a college student, tuition is expensive enough.
Finally I told her never mind and hung up. 5 minutes later I was able to book the same flight through the same airline my friends were using and was able to book the hotel for around 600. Both of which she told me were no longer available. Wish I would of done that in the first place instead of wasting hours of my time. Do Not Book w/ them HUGE SCAM!!!!!