Just Brakes - Big Scammers, they let you in with groupon and other deals
FRISCO, TEXAS -- I went to the Just Brakes store in Frisco, Texas to get my brake pads done. They said my car needs more work and tried to sell me things that are not required. They gave me an estimate of over $700. I did not buy into their selling tactics as I had an estimate of actual work required from Brakes Plus. I asked them to just change the pads but they some how convinced me to get additional parts changed for over $500. I wanted to walk away but the asst manager and manager(brad) sweetened the deal with some discount. I also told them that I wanted to use the Groupon that I bought to get pads changed. The asst manager and manager went inside and made me sign the deal.
Driving back home, my car made some clucking noises, My car never made any noise before. I took it back the next day. They said they have not found any issues and suggested me to ignore the noise and drive at-least 200 miles. They also showed me the new pads on my car, however the part they said they will replace it with new was missing. They made me pay $149 for it. When I asked the manager, he said they rebuilt it.
I cannot trust them anymore. They have no moral obligation towards their customer. They are dishonest and they do this to get commissions on the net profits. Shady operations, estimates do not match with your final invoice.
I also think that they do these deals(groupon, coupons etc..) mostly to get people to the store ... and make customers pay for additional things that are not required or do not do the job that they estimate.
I will never go to Just Brakes again. Keep yourself away from these bad people.
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