LG - Despicable Knobs and Customer Service
LG Gas Range - Complaint
CRYSTAL LAKE, ILLINOIS -- The quality of the knob construction is very poor. The plastic "D" insert in the back of the knob may as well be made of silly putty. In a little over a year since I purchased the range I am now on my second set of knobs and trying to order the third set. The insert cracks and/or rounds off with minimal ordinary use. The price of knobs is outrageous for something as lasting as a Kleenex. The extended warranty I purchases is useless because it doesn't cover the knobs. LG claims this is because failure of the knobs is due to normal wear and tear rather than admitting the design is flawed, and potentially dangerous. Several times I have turned off the burner only to discover the knob had moved but not the stem that controls the gas flow to the burner.
The more I read other reviews of the LG Gas Range knob problem, the more I realize what a mistake I made in purchasing an LG product. I hope to be a part of a class action lawsuit in the near future.