Dish - Lies, Deception and Ripoff
Dish Net TV service - Complaint
MESA, ARIZONA -- Greetings...My first mistake was believing the flier from Infity Dish. Everything they promised was a total lie. The 2 DVR Hoppers with commercial skip for up to 4 rooms, the $25 Visa Card, the price of service.
I was promised everything on the flier. What they gave me was one non HD DRV for 2 rooms and then later I am charged for a plain receiver for my bedroom also non HD. They never even hooked up a new satellite but just rehooked an old Dish left long ago by previouos owners.
When I called Infinity the head of Customer Service promised I would get all they agreed to give me on the phone. She never called back or reponded to any of my calls afterward. Then I was just dealing with Dish who are not quite as in your face deceptive. But when they tried to charge me $93. for one month I let them know they should let the premium channels expire after the 90 day free preview. But when I did this they removed all the premium channels and Blockbuster Home a week early.
The only thing I got from Blockbuster was a Game I ordered 2 months earlier but it was for PS3 and I own an XBox 360.
I am thinking of taking a referral to get Direct TV but I hear bad things about them also. A few of the customer service workers were pleasant and even hinted that I was ripped off. "...I understand. But overall I do not know how they avoid lawsuits.
Hope this helps. You must make sure the Work Order they show up with includes everything they promised on their flier and phone call or you are screwed.