Pep Boys - Vehicle Comes in Worse Shape Than Going In
Oil Change - Complaint
SPRINGFIELD, MISSOURI -- I went in for an oil change, they did not check fluid levels of anything and charged me the full price. Immediately after leaving I had a coolant leak. I took it back and they said they had to charge me to test the coolant system. They did not even pull it in and came back saying I needed a new radiator and it would be 600 or so bucks and it was not their fault.
I asked how they did not see it when they did the service and they said it must have blown a seam in the radiator when I left. They are scamming to the highest degree and no one should trust them for even the simplist of procedures.