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Panasonic - Massage Chair
Massage Chair- Don't Make or Supply Parts for Repair - Complaint
Review by growthis on 2013-01-19
Rating: 
IDAHO -- I have an expensive 8 year old massage chair. Panasonic does not make or supply parts anymore. Several thousand dollars down the drain. Called numerous times and emailed 18 times. No one seems to care or want to help.
Comments:
Posted by BigAl on 2013-01-19:
Sorry to hear you are having trouble but 8 years of service isn't exactly money down the drain. You did not mention what type of problems you were having, only that Panasonic does not make or supply parts anymore. Panasonic probably did not make most of the parts for this chair but bought them from suppliers whom they do not deal with anymore. Using the internet you may be able to locate needed parts from the original manufacturer. For instance if there is a motor not functioning properly maybe it has a manufacturing tag that will help you locate a replacement. An upholstery shop could help you with some things that may be needed and so on. I think you get my meaning. Good luck.
Posted by trmn8r on 2013-01-19:
I wonder if this is like the antenna for my 14 year old Panasonic cordless phone - one of the best cordless phones ever made. I ordered a replacement 5 years ago, and got it no problem. Then that tsunami hit. I tried ordering 3 months ago, and after a few months was told it is no longer available. I'm wondering of the warehouse floated away...
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