T-Mobile - Fraud-Fraud Selling-Worst Customer Service Ever
Cell Phone & Broadband Service - Complaint
WILLIS, TEXAS -- Absolutely worst cell phone experience I have ever had. Left Sprint, thought they were bad but T-Mobile tops the list. Lied to, from the start, about the cost, and coverage. Billed within 2 1/2 wks of service $460.11; service cut off in Nevada due to text usage although it was supposed to be unlimited-"oh, they're sorry" but we were still billed and that occurred within a 2 week period. We have made over 7 phone calls to T-Mobile and let me tell you, there is a dept for everything but not one who can resolve anything. Not the reps but the corporate offices. If I can do anything, it will be to broadcast my distaste for this company.
I was sent a 4th phone, we returned and received an email from them, "they received it" but there is no record, so we are being charged for a line we never ordered and a phone that was returned. SCAM....SCAM...SCAM...
We are now threatened with a contract and ruined credit!