Samsonite - Not Worth the Value and Won't Repair
Samsonite Garment Bag - Complaint
ATLANTA, GEORGIA -- I purchased a Samsonite Garment bag at $150.00 value, or at least I thought until I sent it back for repair within a year and they told me that it was smashed and not repairable, blaming it on the airlines. I do understand that the airlines abuse bags but Samsonite guaranteed the bag and would honor their agreement. I had to send it back to them 3 months after I bought it because of a zipper issue, and then had to send it back after they “so called repaired it”.
Their products are very cheaply built and I would not spend over $50.00 for their products, at least at that price you know what you are going to get.