Walmart - Poor Customer Service/no Service
P/u Trk Tires Tracking Code 85700 07440 - Complaint
WILLISTON, NORTH DAKOTA -- Checked in 10am told tech what I wanted [new tires] he looked up on computer, showed me tires we agreed, told me 3 hr wait. Sat in parking lot working on laptop 3.5 hrs and 1/4 fuel[15 degrees out]tech took trk inside. Moved in to tire sales area.
Lap top in operation waited 3/4 hour and went to pay for tires. Was told that tires suggested were passinger tires and needed the more expensive tires for my 1/2 ton trk. Called manager after leaving in frustration and anger, as I was there the night before and was ignored for 1/2 hour after I told tech I wanted to buy 4 new tires.
At this point got keys and left. Not one of 5 techs in lot or shop let me know or acknowledgeed that there was a problem. They said they called but review or phone 1/2 hr after leaving Walmart shows a call. The most disgusting part of this was, I NEVER LEFT THE PARKING AREA.
I watched techs go to lunch and return and I waited? The sad part of this is I was going to buy a new TV and 60.00 hdmi cord for my laptop. THAT WILL NOT HAPPEN. Also I help new crew get set up in town and this is a problem