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Priceline - What A Crock Of Crap Resort Fee! Be Warned

Hotel Room - Complaint
Review by echtinaw on 2013-01-21
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
Mind you I have used Priceline for years and WILL NEVER USE THEM AGAIN!

I booked a hotel in Las Vegas to find out the deals were cheaper to go direct and THEY DID NOT TELL ME ABOUT THE MANDATORY RESORT FEE OF 20.00 PER DAY added.

I called Priceline and got a total jerk who said SORRY NO REFUNDS.
Well they just lost a very long customer.

BE WARNED there are hidden fees and you can get screwed like I did
Comments:
Posted by Old Timer on 2013-01-21:
Thanks for confirming what a bunch of weenies Priceline are.

"I booked a hotel in Las Vegas to find out the deals were cheaper to go direct". That is true about 99% of the time. Unless you can afford to get ripped off or lose the booking you paid for stay far away from Priceline and all the other 3rd party travel sites.

Saavy travelers avoid Priceline, everyone should!
Posted by BobSF on 2013-01-21:
I had heard enough about the mandatory resort fees at some hotels that when I booked with Expedia I noticed they were excluded in the fine print. So I knew up front I was going to pay them, separately from Expedia.

I think any mandatory fee needs to be included in the price quoted. Airlines cannot give a price then start adding on taxes and fees, they have to give the final price. Hotels should be required to follow the same rules.

The resort fees are just another way to ripoff the consumer.
Posted by jonthethird on 2013-01-21:
I always like how the resort fees cover such items as in room telephones. Who uses hotel telephones? Hotels have taken a page from airlines: everything is extra, but manditory.
Posted by B on 2013-01-21:
This is why booking through a proper travel agent will save you money. They will do the leg work for you and find the best deals and they will inform you of resort fees. Never book through a third party site.

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