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United Luxury Motors - Buyer BEWARE!

Mazda Speed - Complaint
Review by deanna.denis on 2013-01-21
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
LILBURN, GEORGIA -- BEWARE! Do NOT even waste your time looking here! My daughter was looking for a car. Since she was paying for it herself, she needed to keep within a budget. She found a Mazda there that she really loved, and during the test drive, it was OK. The trunk was not working & the ABS light came on, so they said they would fix it by the time she returned (5 days later). Since it was a rare car, she did not want it to be sold before she could get her money together. She put $400 down on it to hold it. They told her she could take it to an independent mechanic, and if it had problems, she could get her $400 back. Yeah...right.

My husband and I went back with her to get the car, and found that it was leaking coolant, leaking oil, smoking when driven, would not crank the first 3 times, the engine was surging when in idle, wires were hanging, and sloppily soldered together, and we found evidence of it being wrecked...etc. We obviously said we did not want the car and wanted our $400 back. They, of course, refused. We agreed to look at their other inventory. When we were looking...most of the cars had glaring issues. Leaks, tail lights hanging off, moisture inside...etc. By this time, we had absolutely no faith in their cars or their word. They still refused to give the $400 back.

We went to Stone Mountain Ford and found an '02 Mustang GT convertible, in mint condition with very low miles, for only a couple of thousand more!! Bottom line...the staff at United Luxury Motors are liars and thieves! DO NOT BUY from them!
Comments:2 Replies - Latest reply on 2013-01-21
Posted by T on 2013-01-21:
You'd have to check the law in your state to know if she is entitled to a refund.

Never EVER agree to buy a car that has issues. Tell them you will commit to buy when the problems are fixed. They will probably tell you to go elsewhere, and you'll be better off if you do.
Posted by At Your Service on 2013-01-21:
trmn8r is spot on. Did she get anything in writing that the $400 was refundable?

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