AT&T Worse Customer Service and Day Light Robbery.
DAYTON, OHIO -- I moved from Wisconsin to Ohio and transferred my AT&T service because I still was under contract. For some reason AT&T was double billing me. They said the one who did my transfer was supposed to have initiated a cancellation in a certain section of their system and he did not do that. Then my question was why do I have to suffer because of their employee oversight?
It took me more than 6 calls of 30 minutes each of waiting time to at last get a reasonable person in that company to help me even that they still stole my $20.00 the other 5 were very rude and insulting. Well, I don't blame them. They have the monopoly so can do whatever they want. I tell you, straight talk of Walmart fame( with all due respect) gives services that is 500 times better than this so call five star at and t company. They are a bunch of thieves and very rude. If you have another option please do not use them. I use to even own their shares but out of good conscience I dumped it because they are evil.