Capital One Checking Acct - Horrible Service Assistance

Checking Account - Complaint
Review by n1lopatina on 2013-01-22
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
ROCKVILLE, MARYLAND -- I tried to change my address over the phone and they cannot because banking center mistyped my social. As a result, I cannot resolve my problem. For balance on my account I have to go to the bank. It is pathetic. The bank can provide assistance and 1 800 number cannot. Absolutely, terrible company to do business. I wired my money to a different banking industry, and just about to close my accounts with this pathetic Capital Banking system!
Comments:2 Replies - Latest reply on 2013-01-22
Posted by clutzycook on 2013-01-22:
Can you not go to the bank, bring your SS card, ID, etc. and have them change it all there?
Posted by Anonymous on 2013-01-22:
Can you not access your account online?

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