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Emondage St Germain Et Freres Ltee - Be Careful Who You Deal With!

Tree Removal - Complaint
Review by Johnny_D on 2013-01-22
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
QUEBEC -- Hired this company to remove a tree for a friend who was out of the country this spring. While removing the tree they broke the iron fence in front of the property. The fence was broken in 7 places. The company welded the fence back but refused to repaint the fence, as they said we are not going to make the fence look like new.

Finally they agreed to give a $275.00 credit for it and a check was sent to them in October, in January they claimed payment was not received and went to my friend and demanded full payment or they would hurt her credit rating. They told my friend they never agreed to pay for the painting of the fence.

After the incident I recalled hiring them once before 6 years earlier for my 90 year old neighbor in Beaconsfield. A very large tree crash down on his property taking another 3 with it. As the person was elderly I helped him locate someone to clean the mess. This same company agreed to do it at a fixed hourly rate, after working one day they quit saying they were not making enough money.
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