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Pizza Hut - Debt Collection Agency Taking Your Order
Review by Airtran Former Employee on 2013-01-23
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ALL CITIES ALL STATES, MINNESOTA -- Pizza Hut has contracted with a debt collection agency (IQOR) to take your order. When you call in you may reach this agency and its collectors are taking your personal information while having their debt collection software up as well. This debt collection agency collects on everything from student loans, cell phone debt, to medical bills. It would be simple for these people to copy/paste your information from the Pizza Hut database, that they have been given access to, into their collection database.
If you do in fact have an outstanding debt then you have just given them your name, address, phone number, and possibly your credit card information. If you call to order something they will do everything they can to make you think you are actually reaching a Pizza Hut when you have in fact reached this debt collection agency. I say this is dishonest so beware
If you do in fact have an outstanding debt then you have just given them your name, address, phone number, and possibly your credit card information. If you call to order something they will do everything they can to make you think you are actually reaching a Pizza Hut when you have in fact reached this debt collection agency. I say this is dishonest so beware
Comments:
Posted by Nohandle on 2013-01-23:
Where did you learn this information? I'm most interested.
Posted by CUontheFlipSide on 2013-01-23:
Yeah, I'd like to know that too.
Posted by trmn8r on 2013-01-23:
Does this mean that after they steal your information, they arrange to have the order placed clandestinely with the location that you called? That's one honey of a conspiracy.
Posted by Karnamay on 2013-01-23:
The thought of this is extremely frightening.If true, you would think Pizza Hut would have better business sense.
Posted by bargod on 2013-01-23:
Do you get served a pizza or do you just get served?
Posted by BigAl on 2013-01-23:
I googled IQOR and it looks as if this company could be the call center for Pizza Hut. This is just one of the things this company is designed to do. It should also be noted that not only could this company track possible debtors it also is designed to analyze each caller for future marketing endeavors. Looks like big brother has arrived and he's delivering your pizza.
Posted by leet60 on 2013-01-23:
One of the services this company provides is call center contact agent contracting for various companies. This may include "order taking", and is not an uncommon practice today.
I work for a company, that for several years, actually took your order at the drive through for a major fast food chain. While you may have been in one city giving your order at the order station, the person taking the order was often working from home several states away.
I work for a company, that for several years, actually took your order at the drive through for a major fast food chain. While you may have been in one city giving your order at the order station, the person taking the order was often working from home several states away.
Posted by Obsfucation on 2013-01-23:
Debt Collection is highly regulated, and requires more than a small amount of specialized training. It is inconceivable that a company would use trained collectors to take pizza orders.
This company may have different divisions, and one may be an order-taking organization, but I just don't believe that the same employees are doing both tasks, I don't even believe they are in the same facility. They have facilities located in seven countries, I am betting they have very segregated functions.
Finally, how long do you think their contracts with any vendor would last when it was discovered that they crossed lines with personal data?
This company may have different divisions, and one may be an order-taking organization, but I just don't believe that the same employees are doing both tasks, I don't even believe they are in the same facility. They have facilities located in seven countries, I am betting they have very segregated functions.
Finally, how long do you think their contracts with any vendor would last when it was discovered that they crossed lines with personal data?
Posted by DebtorBasher on 2013-01-23:
If they are representing themselves as Pizza Hut and not a collection agency, they are violating the FDCPA...misrepresentation.
I'm going to have to go read more on this issue to see what they are actually doing and how they're doing it.
I'm going to have to go read more on this issue to see what they are actually doing and how they're doing it.
Posted by JAKFK on 2013-02-02:
It seems they want my dough more than I want theirs...
Posted by surrounding on 2013-02-16:
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