MCI/Worldcom Complaint - SLAMMED
PETERSBURG, ILLINOIS -- I recently received a bill from MCI for long distance service. I called MCI Customer Service twice. I got different answers each time for why this happened. I do not have MCI as a carrier nor do I want them. After many, many phone calls I found that I have been slammed on both local service and long distance service. It took several calls and much time to get it straightened out.
To help me avoid having this happen again (and for others who have experienced being slammed, I would like the following:
I would like to find an address for a customer protection agency that will investigate the on-going slamming done by MCI.
At the very least I would like a response from your company regarding this incident. Thank you for your time.