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Progressive - Raised Rates and renewed policy without concent.
Complaint
Review by leighann2005 on 2013-01-23
Rating: 
HAZARD, KENTUCKY -- I purchased a 6 month policy with Progressive for $185.00 a month. When they sent a renewal notice they wanted to raise my rate to $220.00 a month. I couldn't afford that amount due to my husband's recent job loss so I didn't renew.(There were no changes in the policy other than the rate, no claims or traffic tickets) I parked the vehicle until we could afford to pick up insurance with another company, which we did at a much lower rate. Now I'm being billed almost $400.00 for a policy I didn't renew, on terms I didn't agree to and on a vehicle that wasn't driven.
I've tried to speak to someone from Progressive about this but they say there is nothing I can do and they will continue with collections. I fulfilled my 6 month agreement. How can they raise my rates and automatically renew my policy without any consent from me. This is absurd.
I've tried to speak to someone from Progressive about this but they say there is nothing I can do and they will continue with collections. I fulfilled my 6 month agreement. How can they raise my rates and automatically renew my policy without any consent from me. This is absurd.
Comments:
Posted by clutzycook on 2013-01-23:
Most insurance policies, as far as I know, will automatically renew unless you call them and say "I want to cancel effective (insert date here)." Did you call your agent or the company?
Posted by leet60 on 2013-01-23:
You may want to check your original policy. Many policies have included a caveat that the policy will autorenew unless you specifically contact them to advise you do not want this to occur.
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