Sprint - Padding The Bill With Extra Charges
Cell Plan Unlimited Data - Complaint
KENOSHA, WISCONSIN -- Sprint is horrible for charges. I originally signed up for the $79.99 plan. $69.99 then $10.00 more for the unlimited data. They said I would also get a 10 percent discount, which took 4 faxes over a 5 month period to receive and they would not credit me the prior months discount because they stated they just received it!! I did them at a corporate store each time and had them make me a copy of when it was faxed.
Well, the first month was fine, my bill was correct. The next months after for 10 months I had to constantly argue with them about my bill because I never received a bill under $130.00!!! I was told my bill would not even go over $85.00 to $90.00 because I had the triple A discount plus the plan was the 79.99 unlimited!!!! I had nights and weekends free, supposedly. I was suppose to have cell to cell free...supposed to! NOT!
Every time I called to complain they would say I didn't have detailed billing and they could add that for another $10.00....These rip-offs were padding my bill. I WOULD HAVE DROPPED CALLS IN THE MIDDLE OF A SALE!!! Not only that, but my taxes were escalating monthly! I finally got so [snip] off, I was able to get through to a "Manager" in the customer service who after an hour of me complaining and trying to pull it out of him HOW much do I pay for taxes!?!?!?! They gave me the run around twisting and turning my words like corporate rats then I said what is the percent...I want you to tell me what percent taxes you are charging???? Finally!!!! He still could not give me a definite but said "uh, no more than 12% to 17%. I said then why the [snip] is my bill being charged 30% on taxes!!!!!!!??????? He tried to twist and turn the numbers with me but I said you people are nothing but liars and cheats and you people can shove this up your butt!!!!
I hope to God there is a class action law suit with them because I also had them years ago and switched because they wanted to charge all these charges for not letting them take out of my account to pay my bill...as it stands my buyout would have been $350.00 and I cancelled service before my contract and had my bill coming up to pay the 79.99....you would have thought the final bill would have been around $450.00 tops to get them out of my wallet...Wrong! They sent me a bill for $750.00!!!!!! I'm not paying or dealing with them! They can kiss what I can't reach and they have been calling my new phone(because I ported my number) at all hours and days trying to speak with me!!!! But I am using caller block to block them with my new android new better priced plan! Sprint is hell! Do not sign a contract!!!
Signed: got you pegged Sprint!!!!!!!