Ashley Furniture - Disgusted by Ashley
Leather Sectional Couch
PLANO, TEXAS -- Bought a couch from Ashley. Salesman sold us on it, if buy the warranty and anything happens, Ashley will come and try to fix it, if they cannot fix it they will replace the couch. After 14 months the leather on the couch started peeling off, like sunburned skin.
I called Ashley right away, where I was passed around hung up on and rudely accused of abusing the couch. Finally a manager got on the phone and told me to put a hole in the couch and call the warranty company. All I got was returned phone calls denying my claim. Nobody ever came to look at my couch.
Ashley furniture is thieves, who sell you crap furniture, and they do not stand behind there products. We are not rich people we saved for the couch for 2 years, I want to protect anyone else from ever having this happen to you. Never shop at Ashley.