Pizza Hut

Complaint

Review by yates.kristie on 2013-01-24

Rating:

RADCLIFF, KENTUCKY -- I placed an order on 01/21/13, 09:00pm for a dinner box. It took Pizza Hut until 10:15 to bring my pizza. After the pizza was delivered, the pizza was cold and not done. I called back and complained 2 min after delivery. I talked with a supervisor and was told she was sorry and would credit it to phone number and asked if I would like the pizza to be made over. It was 10:30 so with that, my children had to eat. I put the pizza in oven and told her just to credit it. When I called back I talked with a manager, she had not fixed my order. The manager wasn't nice after I asked her for the corporate number. she yelled, got nasty and hung up phone on me.

I felt very mad because I spent my money at this store and this woman took my money and disrespected me. I had to call store in Elizabethtown KY to find out what I should do I fill so disrespected. Krisrie Yates 2939 s Wilson rd apt 1 Radcliff KY 40160 Phone number 270-268-7665