Bank of America - Denied Access - Mortgage

Mortgage - Complaint

Review by sconnors on 2013-01-25

Rating:

AUSTIN, TEXAS -- Just wanted to say that we paid off our Bank of America mortgage and as soon as we did they denied us access to the account online. I went to log-in to see that everything was applied correctly and that the balance was zero, but no luck no access... What are they hiding?? I called and they said we would receive a letter saying everything was paid in a couple of days, but that is would be 30 to 45 days to get the final details of the payoff. I believe this is wrong. I should still be able to access my history of my account. I was given no notice that I would no longer be able to access my information. I will never do business with this bank again...