Bank of America - Denied Access - Mortgage
Mortgage - Complaint
AUSTIN, TEXAS -- Just wanted to say that we paid off our Bank of America mortgage and as soon as we did they denied us access to the account online. I went to log-in to see that everything was applied correctly and that the balance was zero, but no luck no access... What are they hiding?? I called and they said we would receive a letter saying everything was paid in a couple of days, but that is would be 30 to 45 days to get the final details of the payoff. I believe this is wrong. I should still be able to access my history of my account. I was given no notice that I would no longer be able to access my information. I will never do business with this bank again...
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