Humana Gold Plus - Cancellation
LOUISIANA -- I am a senior citizen. After having Humana for 6 years, they tell me for 2013 that Medicare and medicaid changed and I am no longer elegible to receive this insurance. I called both and discovered that Humana cancelled HUNDREDS of people that they considered unprofitable to them. They cancelled me without notice and AFTER the open enrollment time had passed for other companies. It is all about the dollar and nothing to do with people, customer service and satisfaction!!!! They also contacted doctors to identify "at risk" patients and they were cancelled also. I have a new term - Humana SUCKS! I think a class action suit needs to be brought against them. I'll sign up.