Beware of Direct TV Whole Home DVR Package

Review by williams351 on 2013-01-26

Rating:

I have been a Direct TV customer for over 20 years. Always had good things to say about their service and recommend them to numerous friends. That all came to an end due to being scammed about the Whole Home DVR package. Do not think you are getting Whole Home DVR because you aren't. You will get two receivers one main and one secondary, that's it. I have five receivers. So in order to have WH you need HD receivers for every room. This is where I really get angry. Got my bill first bill today and was shocked at all the charges. I was charged $10.00 for the DVR and $8.00 for HD per month. Not only that, am now being charged $6.00 a month for every receiver plus $3.00 a month for DVR use. (Oh I left out the part where I already paid $149.00 for installation.) I called customer service about why no DVR in every room like it states and was told I have to have HD receivers in every room. Oh and by the way that will cost you $99.00 per receiver. So Beware of anything Direct TV tries to sell you because they are not forthcoming on their so called deals.